Return Policy

We want you to be completely satisfied with your purchase from Remaily. If you are not satisfied for any reason, we offer a 60-day return policy for eligible items.

Eligibility Criteria:

To be eligible for a return, please ensure that:

• The item is unused and in the same condition that you received it.
• The item is in its original packaging.

Initiation of Return:

To initiate a return within the 60-day period, please follow these steps:

• Contact our customer service team at Contact@remaily.com to request a return authorization.
• Provide your order number and details about the item you wish to return.
• Our customer service team will provide you with instructions on how to proceed with the return.

Return Shipping:

• Customers are responsible for the cost of return shipping.
• We recommend using a trackable shipping service or purchasing shipping insurance.
• We are not liable for items lost or damaged during return shipping.

Refund Process:

• Once your return is received and inspected, we will send you an email notification.
• If the return is approved, a refund will be processed to your original method of payment within [number of days] business days.

Non-Returnable Items:

The following items are not eligible for return:

• Gift cards
• Downloadable software products
• Personalized or customized items

Exchanges:

We currently do not offer exchanges. If you require a different item, please follow the return process for a refund and place a new order for the desired item.

Contact Us:

If you have any questions about our return policy or require assistance with a return, please contact us at Contact@remaily.com.